At Snap Kartz, we are dedicated to providing you with an exceptional shopping experience. To support this commitment, we have established a transparent return and refund policy outlined below.
5 Days Return Window: You have a generous 5-day window from the date of delivery to initiate a return. This timeframe allows you ample opportunity to assess whether the product meets your expectations and requirements.
Hassle-Free Returns with Free Return Shipping: At Snap Kartz, we want you to shop with confidence. Therefore, we offer hassle-free returns with complimentary return shipping. If you are not entirely satisfied with your purchase, you can return it to us at no additional cost.
How to Initiate a Return:
Contact us via email at help@snapkartz.com within the 5-day return window. Please include your order number and the reason for your return in your email.
Return Eligibility:
For a return to be eligible, the following conditions must be met:
Items must be returned in new, unused condition and in their original packaging with all tags intact.
The product should not have been used, altered, or damaged by the customer.
Returns must include all original accessories and documentation.
Refund Process:
Here’s how the refund process works:
Upon receiving your return request, we will provide you with return authorization and detailed instructions on how to return the item.
After receiving and inspecting the returned item, we will process your refund within 2 business days.
Refunds will be issued to the original payment method used for the purchase.
Customer Responsibility:
It is the customer’s responsibility to securely package the returned items to prevent damage during transit.
Questions and Assistance: If you have any questions or require assistance with your return, please do not hesitate to reach out to us at help@snapkartz.com. Our dedicated customer support team is here to assist you promptly.
We deeply appreciate your patronage and thank you for choosing Snap Kartz for your shopping needs. Your satisfaction is our top priority, and we are committed to ensuring your shopping experience is nothing short of exceptional.
